Allow the phone to charge for a few minutes regardless whether the charging symbol shows or not. Connect the phone to its charger using the original cable. Plug the charger to a working wall outlet. If this fails as well, then it’s possible the battery has been totally drained. When that happens, the Volume Down and Power combo will never be done correctly so the phone may not turn on since pressing and holding the Power key couldn’t do something about a firmware crash. Bear in mind that if the Power key is pressed first, the phone would immediately react to it because it’s hard-wired to do so. It basically has the same effect as the first procedure only that you press and hold the Volume Down button first before triggering the phone to power up by pressing the Power button. Press and hold the Power key while holding down the Volume Down button. Press and hold the Volume Down button and don’t let go of it. However, if this fails to fix the problem, try doing this… The device’s memory will be refreshed and that should be enough to bring the dead phone back to life provided the cause of the problem is just a system crash. It simulates battery disconnect which the same effect as when you pull the battery out of the phone with removable power source. This procedure is what we call Forced Restart. Press and hold Volume Down and Power keys together for 10 seconds.To fix this, this is what you have to reset your Samsung phone by: Complicated as it may seem, this problem is actually very easy to fix provided that the black screen is not due to physical or liquid damage. Some of our readers said they were already in a state of panic especially those who just got the phone. That is actually the typical symptom of BSoD the screen is black, the notification light is lit or flashes every now and then and the phone can actually receive messages or calls but the screen remains black. Others however, said that such problem occurred after an update but only the screen is powered down because the device still sounds off when messages and calls are received or a green light notification is present. Some said the phone just turned itself off and would no longer respond when the power key is pressed or held. We have received hundreds of messages from our readers that own Galaxy S8 Samsung phone units and among the most common problems they reported is this. Most effective solution to the Black Screen of Death (BSoD) on Galaxy S8 Continue reading as this post will provide a way to fix that may actually help you. If you’re one of the owners of this phone and are currently bugged by a similar issue, a simple soft reset may not work in fixing the problem. One sign to immediately know if it’s BSoD or not is when the phone sounds off when messages or calls are received or the LED notification light may flash every now and then. Unlike the real power issue wherein the phone is totally turned off and won’t respond when you press the Power key or connect to its charger, the BSoD may leave the phone powered on with all other hardware components working properly except the screen or the display. This issues may occur due to minor firmware glitch or crash, some apps may have crashed and affected the phone’s performance and resulted to a system crash, a recent update may have corrupted some of the system caches and files and resulted to inconsistencies, and lastly, it might be due to physical and / or liquid damage. Power-related problems are among the most commonly reported issues with the Samsung phone like the Galaxy S8 with the Black Screen of Death (BSoD) being at the top spot.
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